Tuesday, November 22, 2011

Holiday cheers to Washington businesses

Everyone knows Washington is often praised for being one of the best places in America to start and grow a business.  But did you know that Washington businesses are also world leaders for consumers?  The new Naughty & Nice Holiday List from Consumer Reports leaves no doubt.
The 2011 edition of Consumer Reports’ Naughty and Nice Holiday list features 10 companies that have adopted great policies for consumers, and nine companies that have embraced hidden fees, naughty  merchandize-return tactics and other Grinch-like policies that will bring no cheer to holiday shoppers.
Celebrations are in order in our case because four of the top ten businesses on Consumer Reports’ Nice Holiday List call Washington Home:  
  • Amazon.com was applauded for taking the lead on frustration-free packaging that is good for consumers and the environment, too.  
  • Kent-based REI earned a tip of the hat for having a great merchandise-return policy that offers peace of mind without any hassle for consumers. 
  • Microsoft won plaudits for soaring beyond the pack with consumer-friendly refund policies. 
  • Costco earned cheers not only for its generous return policies, but also for the free tech support it offers on many electronic products.
As the Holiday season gets into full swing, the HDC is proud to join Consumer Reports in singing the praises of these great Washington companies for treating consumers right.  Santa knows if you’ve been naughty or nice. But Consumer Reports knows best which businesses have been the nicest.
To read this blog post in Spanish, go here.