Everyone
knows Washington is often praised for being one of the best places in America
to start and grow a business. But did you know that Washington businesses
are also world leaders for consumers? The new
Naughty & Nice Holiday List from Consumer Reports leaves no doubt.
The
2011 edition of Consumer Reports’ Naughty and Nice Holiday list features 10
companies that have adopted great policies for consumers, and nine companies
that have embraced hidden fees, naughty merchandize-return tactics and
other Grinch-like policies that will bring no cheer to holiday shoppers.
Celebrations
are in order in our case because four of
the top ten businesses on Consumer Reports’ Nice Holiday List call
Washington Home:
- Amazon.com was applauded for taking the lead on frustration-free packaging that is good for consumers and the environment, too.
- Kent-based REI earned a tip of the hat for having a great merchandise-return policy that offers peace of mind without any hassle for consumers.
- Microsoft won plaudits for soaring beyond the pack with consumer-friendly refund policies.
- Costco earned cheers not only for its generous return policies, but also for the free tech support it offers on many electronic products.
As
the Holiday season gets into full swing, the HDC is proud to join Consumer
Reports in singing the praises of these great Washington companies for treating
consumers right. Santa knows if you’ve been naughty or nice. But Consumer
Reports knows best which businesses have been the nicest.
To
read this blog post in Spanish, go here.
